On the panel were myself and:
- Tereza Borges, head of NSN’s next gen applications
- Keith Dyer, Editor of Mobile Europe
- John Logsdon, MD of NetDev
- Marlon Bowser, MD of HTK
- Kris Kimbler, Executive Editor Moriana Group
- Graham Francis, Marketing, OpenCloud
- Chris Haddock, Alliances & Partnerships, OpenCloud
Some quotes from the white paper that explain why operators are stranded include:
- “Service Providers are stranded by a 25 year old operating system. Imagine a web application developer trying to compete in today’s market using Windows 1 as its operating system! The truth is, much of the infrastructure supporting today’s networks is stranded in the mid 1980s. Unfortunately for Service Providers, their customers are living in 2009 and their expectations of Service Providers is increasingly shaped by services on the web (such as Google, Facebook and Twitter) and consumer equipment providers (for example Apple, Sony and Nintendo). Even evolved IN products only pay lip service to IT and web based technologies, yet do not enable Service Providers to play a significant role in the emerging services landscape beyond connectivity.”
- “Change can only come from within, for some Service Providers it will be a stark financial hole in the business model that prompts change, while others will recognise the large gap in their service innovation ability from their customers’ perspective. Both will be adopting processes and technologies to enable them to play a part in the emerging services landscape by understanding developer’s needs, exposing capabilities, enabling service reuse, and leveraging their core voice assets by mashing them up with the web. This will allow them to share in the value created in the new service delivery landscape, and avoid becoming commoditised pipes to the Net.”
The panel discussion covered many issues, such as the failure to launch of IMS, the migration to IP for transport yet the lack of migration for session control. So networks now enable service bypass without putting operators in a position to add value. The role openning the network plays internally (between marketing and network operators) and externally (both strategic partners and third parties), as discussed in this article The Telco API: Potential to raise ARPU by up to 36%.
A point I raised was the responsibility NEPs (Network Equipment Providers) must play in stranding operators. They asked operators to believe not think on IMS which has wasted years, they’ve failed to deliver an integrated, open, standards based application server infrastructure, and failed to help operators manage the risk in migrating their IN (Intelligent Network) into the 21st century. Now blame also lies with operators, but my point was to highlight the critical role NEPs play in rescuing the stranded operator – and hence the importance open, standards based application servers such as OpenCloud play in rescuing the stranded operator.