The purpose of this CXTech Week 12 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Over the past 24 hours the emails, instant messages, and discussion in the Linkedin Telecom API group have been flowing faster than usual as people digest the news of Twilio’s latest $70M round with the usual fawning uncritical tech reporting that passes for journalism from TechCrunch. And don’t get me started on people who call […]
Finally, someone was prepared to speak on WAC, pity it wasn’t the GSMA or WAC itself before the deal went through to demonstrate respect to the developers they keep talking about. At least Apigee has declared the 5 year odyssey of WAC and JIL dead on arrival (2008-2012). See the article here from TechCrunch, and […]