The purpose of this CXTech Week 36 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
CPaaS Should Not be Used Interchangeable with Programmable Communications I’ve pointed out CPaaS (Communications Platform as a Service) is a dumb term since its creation. Analysts are paid by vendors, products are defined so analysts can write reports about them to help vendors sell those products. I’ve begrudgingly used CPaaS, as when I use the […]
In a previous post on the weblog I listed all the hacks generated so far through TADHack-mini and TADHack Global since 2014. With a brief description and link to the YouTube video. This weblog examines some of the TADHack stats in all those hacks. Of the over 200 hacks created 40 (20%) are currently either commercial or […]
Continuing the series of weblogs exploring businesses running on Telecom APIs, I spoke with Sammy James, founder and CEO of Speak2Leads. Speak2Leads’ proposition is simple, respond almost immediately to a customer lead, with six in total carefully timed contact attempts. A Kellogg study on Lead Response Management (LRM) revealed the odds of connecting with a […]
CloudAsia 2012 is the second year of the conference co-organized with Singapore’s IDA (Infocomm Development Authority), the summary of 2011 is here and here. CloudAsia 2012 is a great event to meet the decision makers across the cloud computing eco-system from enterprises, telecom operators, regulators, government agencies, service providers, system integrators and vendors. The event […]
CloudAsia 2012 is the second year of the conference co-organized by Singapore’s IDA (Infocomm Development Authority), the summary of 2011 is here and here. In a later article I’ll review the main conference. CloudAsia 2012 is a great event to meet the decision makers across the cloud computing eco-system from enterprises, telecom operators, regulators, government […]
As promised in the IMS World Forum summary article, here is a quick review of WebRTC (Web Real Time Communications). WebRTC is a HTML5 standard being drafted by the World Wide Web Consortium (W3C) and the Internet Engineering Task Force (IETF), the project began in early 2011. The framework was open sourced in June 2011 […]
Below are a few slides that capture some of the interesting tidbits discussed at Cloud Asia 2011. Asia Pacific (excluding Japan) will grow at 40% CAGR (Compound Annual Growth Rate) over the next 3 years in Cloud services to $5B by 2014. Most Operator’s role in cloud remains unclear Focused on the importance of end-to-end […]
Cloud Asia ran from 30 May – 2 June 2011 in Singapore. It was co-organized by the Infocomm Development Authority of Singapore, who is investing heavily in Cloud to make Singapore a hub for the region, and Informa. In attendance were around 250 delegates from enterprises of all kinds, cloud technology suppliers, cloud service providers […]
As mentioned in a previous aricle on virtualization I use SaaS (Software as a Service) and PaaS (Platform as a Service) interchangeably as I remain unconvinced of the difference from a customer’s perspective. The cloud computing market size, depending upon how it’s defined, is estimated to be about $50B by 2011, of which 70% is […]