Facebook, Google, Amazon, and Yahoo! are continuously offering new services for customers to experience, then refining those services within weeks/months based upon customer feedback. The typical operator product development process is usually: an opportunity is identified, market research is performed, a project is created once budget can be found, the new product development process runs […]
The Apple App Store (AAS) recently achieved over 300M application downloads, the AAS web front page is shown below. It provides a template for the telecom industry on how to work with developers and how to sell applications to customers, as discussed in the End of Year Review weblog article. Granted it’s only for a […]
Policy management has been a topic of discussion in telecom networks for over a decade. The focus of this article is on policy management and consumer services/networks. Policy management appears in the PDF (Policy Decision Function) of the 3GPP IMS (IP Multimedia Subsystem) specifications, within many SDP (Service Delivery Platform) implementations, and a number of […]
The purpose of this article is to review some of the significant developments and trends in the telecom industry through 2008, and look forward into next year on what developments and trends may start to unfold. Open Innovation, Telco API and SDP. A theme of this weblog throughout the year has been Open Innovation, the […]
I’ve know Liew Kong Nam for many years, since he was in the Singaporean start-up Line Fusion (that name and website is lost to the mists of time), which was bought by Dilithium Networks. His new venture, Nano Equipment (I’ll use the acronym NE as the name is a legacy issue), is a mobile video […]
In my journeys around APAC (Asia Pacific region) over the past few months, a common theme is the explosion of mobile broadband (MBB), as reported in previous articles in this weblog such as Mobile Broadband Explosion, The Internet’s Gone Video, and Mobile and DSL Broadband Compared. However, the impact of that explosion on the operator […]
On Monday the 1st of December, to relatively little fanfare, 3 Australia announced the launched their Telco API based upon the OCSG (Oracle’s Communication Services Gatekeeper). 3 yet again demonstrates its innovation leadership. The 3API is initially focused upon charging, enabling customers to purchase services from third party providers (e.g. Nokia N-Gage games) and use […]
On the 30th October I’ll be giving a free Telestrategies webinar entitled “Telco adoption of Web 2.0 principles and open innovation for rapid application development.” The pitch for the webinar is: “The battle is intensifying between telcos, consumer device manufacturers (e.g. iPhone and Sony PS3) and web-based services (e.g. Google) in the delivery of services […]
As mentioned in the previous article “Open Innovation and Application Developer Needs,” in helping operators understand ways they can harness open innovation I’ve spent most of my time with the application development community understanding their needs. And getting them in front of operators so operators understand what application developers need, NOT what operators think they […]
Video in operators has a long history. In the beginning, AT&T built the first Picturephone system in 1956; by 1964 the “Mod 1” was tested between exhibits at Disneyland and the New York World’s Fair. The trial results indicated that people found the picture distracting for most conversations, and were not prepared to pay significantly […]