Category Archives: Enterprise Services

Recent Workshops

A common theme on many of my projects is providing either at the start or end of a project an in-depth workshop. The focus of these workshops is varied: providing a fast-track understanding on new technologies or business models; separating hype from reality; explaining the unsaid agendas of the suppliers and service providers; providing a […]

Where Next for Apple?

I’m often asked where Apple is going with respect to its devices and services.  A key to understanding Apple is in general they do not lead on new concepts; rather they copy, but copy much, much better.For example, they were not first to market with MP3 players, but when they did enter that market they […]

Why All the eHealth / mHealth Fuss?

We’ve seen a rash of announcements from operators such as Telefonica and Vodafone (and telecom suppliers for that matter) on their eHealth offers.  So what brought on this sudden interest?  Operators have been providing communication services to the Health sector for many years, what’s different? Firstly, lets start with some definitions, as always without clarity […]

API Management Whitepaper

API Management has been touched upon by several articles in this weblog.  To expand on this topic to help us understand its function and strategic importance to operators I’ve put together a whitepaper with Sonoa Systems, a leading provider of API Management to companies such as MTV Networks, Alcatel Lucent and Guardian Life Insurance.  The […]

Communication Enables Business Process (CEBP) Status Report

Patrick Murphy (email Pat) has just released an excellent report on the status of communication enabled business processes (CEBP) that is likely to become a reference text in the emergence of this important category for both operators and application developers. The report provides an overview of the CEBP industry relative to Telco APIs and voice […]

Secure Remote Access Review

Mobile workers now account for over 25% of the worldwide worker population, about 750 million workers.  This is using a broad definition of mobile worker; one who works away from their main office, whether it is on the road, in a home office, or in locations away from their company’s offices. Using a definition that […]

Open Access Service Examples

The purpose of this weblog entry is to firstly provide some specific real-world examples of how opening up the network (exposing the Telco API) can significantly improve existing applications and stimulate revenue.  And secondly, look across some of the addressable markets the Telco API opens up. Mobile Communities airG’s mobile community has more than 30 […]

Start-ups to watch: The Key Revolution’s Mobiu

The Key Revolution (TKR) has brought together the innovations of cloud computing and ‘chip and pin’ security technology to create a unique answer to the problem of secure remote working and collaboration with Mobiu. The service backs up data to a secure encrypted online MobiVault; enables collaboration and file sharing in MobiRooms; and uses a […]

Operators and their Application Developer Communities

“But shouldn’t our suppliers be building the developer programs?” I hear some operators asking. However, infrastructure suppliers make money by selling boxes, software licenses, maintenance and support; those suppliers do not understand the end customers as well as the operator. If they do, then the operator will likely not be independent for long. There is […]

Secure Remote Access could be the Operators’ Tipping-Point to becoming a Utility or a Managed Solution Provider

Ovum predicts the number of HSDPA connections will reach 16.5 million by the end of 2008 in Western Europe, thanks in part to the simplicity of plugging in a USB HSDPA modem and it just working rather than the complex configurations and reboots of a data card; as well as the simplicity and attractiveness of […]