Tag Archives: web

What’s in a Name? Finding a better handle for Programmable Telecoms.

When I first learned of the word FinTech, I thought, “Oh! A group noun for digital banking, finance, insurance, and crypto currencies. A handy moniker for a collection of related services, and at least it avoids using the dumbass term digital.” That handle has stuck and driven broad recognition of the category for investors, press, […]

What’s Up with WebRTC?

Its 2017, WebRTC (Web Real Time Communications) became known in 2011 when Google open sourced intellectual property it had bought in previous years. Gossip about those acquisitions began in 2009. The IETF (Internet Engineering Task Force) was already laying the ground work with Opus (voice codec) officially in 2010, and back in 2009 the discussion […]

SDIS: An Uplifting Event, but the Institutions remain Detached from Reality

At the end of this weblog is an update with a review of some of the slides presented. The SDP Global Summit, renamed Service Delivery Innovation Summit (#SDIS), reached its 10th year. The name change was to reflect the broader scope of service innovation beyond the nebulous and to some extent discredited term SDP, so […]

Start-ups to watch Ivona: Making the web readable again for Smartphones

I was approached recently by IVO software, a leading TTS (Text To Speech) company, with their IVONA TTS service.  Now on first sight you may think TTS is a rather old technology, which generally sounds like a disjoint Stephen Hawkings, struggles with acronyms and the contextual pronunciation of many words.  But this is where IVO […]

TelstraOne Experience: ODP Re-Emergence?

Earlier this week I discovered Telstra have launched an integrated storefront experience called the TelstraOne Experience: across the phone’s features, web, content, games, customer relationship management, and all the other services they provide.  Critically, its front-and-center of the customer’s phone experience and aimed at one-click access.  See picture and video below on its operation.  Its […]