Tag Archives: Vonage

CXTech Week 11, News and Analysis

The purpose of this newsletter is to highlight, with commentary, some of the news stories in CXTech Week 11, 2019. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, CPaaS, […]

The Enterprise Telecoms Revolution. A Potted History of Programmable Telecoms.

Before we start, do not worry about all the acronyms in this potted history of Programmable Telecoms, there is an irreverent acronym list at the end of this weblog to help you through them. And yes, this is a long weblog, at 4k words it should take about 20 minutes to read, but its easy […]

Interesting Times in Telecoms

Its interesting times to review quarterly financial performance of a number of telecom companies. Firstly, examining the large established ones focused on telco: Ericsson revenue fell 6% year over year during the third quarter to $5.9 billion Nokia fell 9% year-on-year to around $5.7B in Q3, and said conditions will continue to be difficult into […]

Telecom API Consolidation

Following the trend of telecom API consolidation BICS has bought Telesign. I prefer to use the term programmable telecoms, as you can see in the diagram below the market is much more that just APIs. Services using programmable telecoms have become an essential part of the market, and underpin Telesign’s success. BICS (previously known as Belgacom […]

Summer Madness. Beware those heralding digital transformation and API business models

It must be the additional heat from global warming bringing the summer madness out early. This is just a selection of the silliness I see pass through my inbox today on the way to the deleted folder. Digital Transformation still keeps being used as if it means something. Digital was cool in the ’70s, just […]

LTE Asia 2014 Summary

LTEAsia remains one of the best, if not the best event, to meet with most of the region’s CxOs.  Its not too big, and not too small. Numbers appeared slightly down on 2 years ago when I last attended, but the quality of attendees remains as high. I was chairing the Signaling Focus day, the […]

WebRTC Meet Up Innovations

Tsahi Levent-Levi invited me to the WebRTC meetup he organized as I happened to be in Israel, his summary of the event is here.  My presentation is shown below, it was a quick review of what WebRTC offers, across telecoms, gaming, machine to machine, telematics, surveillance and monitoring, to embedding communications everywhere.  I reviewed Dean […]

Summary of the Open Mobile Alliance Messaging Workshop 12 July 2012, Brooklyn USA

The conference agenda and slides can be downloaded here. At first blush it would appear RCS (Rich Communications Suite) has adopted OMA’s (Open Mobile Alliance) Converged IP Messaging (CIM) spec so work is complete.  But that means CIM is wholly dependent on RCS, which has the dumb dependency of IMS (IP Multimedia Subsystem), which is […]

The Elephant in The Room: The Mobile Voice Experience is Crap

A recent WSJ article “Talking Less, Paying More for Voice”  discussed the fact that usage of voice is in decline; and identifies some of the culprits for the decline: The iPhone, SMS, Yelp, Facebook, email, young people dominate everything and they do not call anymore, and other web services.  While most of these are true […]

The IMS World Forum Summary Part 1

At the IMS (IP Multiedia Subsystem) World Forum I gave a pre-conference workshop that summarized some of the results gathered in the IMS Status Report.  The conference backed up the findings in the Report, and highlighted the many technology and business challenges we face as IMS rolls out.  An interesting discussion point raised on both […]