Tag Archives: Verizon

CXTech Week 36, News and Analysis

The purpose of this CXTech Week 36 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 27, News and Analysis

The purpose of this CXTech Week 27 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 25, News and Analysis

The purpose of this CXTech Week 25 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

Interesting Times in Telecoms

Its interesting times to review quarterly financial performance of a number of telecom companies. Firstly, examining the large established ones focused on telco: Ericsson revenue fell 6% year over year during the third quarter to $5.9 billion Nokia fell 9% year-on-year to around $5.7B in Q3, and said conditions will continue to be difficult into […]

Telecom APIs Event 2014: Go To Market is Critical

Even though we’ve had three Telecom API events this year: June in Munich, this one in Oct in London, and the Service Delivery Innovation Summit in London in Sept (previously known as the SDP Global Summit) the event ended up being busier than expected with a relatively high % of telcos. I ran a pre-conference […]

TADMeetupNJ #2 Review

Firstly, a big thank you to Jim Machi, Vince Puglia, Robin Carley and the rest of the Dialogic team for providing the meeting venue, great demos, coffee, cookies, soda and pizza  You made TADMeetupNJ a great event. We had another packed event with over 25 people, this time including some telcos: Tata Communications and a […]

IMS and IP Communications, Two Different World Views?

Telcos are faced with a tough choice by some of their vendors, “IMS, what choice do you have?” If telcos’ services do not work reliably they suffer through public humiliation.  Remember when AT&T had an exclusive deal on iPhone in the US?  Jon Stewart from the Daily Show said about owning an iPhone in NYC […]

Interview with Jason Sommerset, Director of Product Development, Bandwidth

Bandwidth.com provides Internet and telephony services primarily to business and government customers; for example, providing automated real-time pricing and procurement of business-class Internet connectivity.  It also offers hosted VoIP, SIP trunking and bulk origination and termination services.  Bandwidth.com manages the assignment of telephone numbers for Google Voice.  And they offer Telecom APIs, which is the […]

TVXperience World 2013

I’ll be attending TVXperience World from July 16-17 in New York City.  It’s nice to have a conference on my backdoor.  The conference will examine how multiscreen is influencing the evolution of the TV User Experience. It’s an important issue for telcos, cablecos, broadcasters, content producers, OTT TV providers, as well as the many device […]