Tag Archives: Twilio

On cPaaS, UCaaS, WebRTC

I’ll start with some definitions. cPaaS – communications platform as a service. Its a telecom app server running in the cloud and a bunch of carrier interconnects that enable telecoms (voice, video, messaging, identity, payments, etc.) over the internet / PSTN between people and things. Its generally accessed using an API, but SDKs, GUIs, and […]

Restconn 2017

I attended Restconn 2017, this weblog provides quick review and some context on what it means to the industry. I’ve known Ivelin, Jean and Amit since 2004/5; they are the core team behind Mobicents (the open source project now called Restcomm) and they founded Telestax which leads Restcomm. Back in 2004/5 there were lots of open […]

Is the tide starting to turn on A2P SMS?

The robustness of the A2P SMS market has surprised me, granted many analysts have been predicting its decline for the past 3-5 years, however, its continues to grow. Over the past couple of weeks I’ve seen a number of things start to point towards the corner could be in sight. Personal experience (its always very […]

Telecom API Consolidation

Following the trend of telecom API consolidation BICS has bought Telesign. I prefer to use the term programmable telecoms, as you can see in the diagram below the market is much more that just APIs. Services using programmable telecoms have become an essential part of the market, and underpin Telesign’s success. BICS (previously known as Belgacom […]

tyntec, an Interesting Development in the US Telecom API Market

You may have missed the announcement from tyntec, on its Inter-Carrier Messaging Service (ICMS). I initially thought so what, just a revamp of their existing platform. But their implicit claim of breaking the Syniverse / SAP duopoly in the US made me do a little digging to understand what’s going on under the hood. You most […]

Summer Madness. Beware those heralding digital transformation and API business models

It must be the additional heat from global warming bringing the summer madness out early. This is just a selection of the silliness I see pass through my inbox today on the way to the deleted folder. Digital Transformation still keeps being used as if it means something. Digital was cool in the ’70s, just […]

Enterprises are Now Driving the Bulk of Telecoms Innovation

Apidaze, Nexmo, Flowroute, Telestax, Tropo, Twilio and many more are leading the way in telecoms innovation. That is easily embeddable in applications, services and business processes. We’ve seen many early adopters of this trend achieve phenomenal success, for example: Leaders of the on-demand services movement like Uber and Airbnb in connecting customers to their back-end […]

The Growing Importance of the Phone Number Beyond the Call

The phone number is quite a useful identity, most internet-based communication services like Whatsapp use the telephone number identity today because it also provides a handy multi factor authentication capability. Put simply, you possess something (e.g. a mobile phone #), you know something (e.g. a password), and the emerging one of inherence (unique things of […]

SDIS: An Uplifting Event, but the Institutions remain Detached from Reality

At the end of this weblog is an update with a review of some of the slides presented. The SDP Global Summit, renamed Service Delivery Innovation Summit (#SDIS), reached its 10th year. The name change was to reflect the broader scope of service innovation beyond the nebulous and to some extent discredited term SDP, so […]

Myths and Misconceptions in Telco APIs

I’d like to share some of the myths and misconceptions I come across in my travels on telco APIs and more generally service innovation. 1) Twilio and Apigee are used in the same breath, as if they’re the same proposition. Twilio is an API publisher, this article from 2012 explains the difference. There’s a strong […]