Tag Archives: Turkcell

CXTech Week 20 2022 News and Analysis

The purpose of this CXTech Week 20 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 20 2021 News and Analysis

The purpose of this CXTech Week 20 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Market Sizing and Landscape

At TADSummit EMEA I presented some slides on  “By The Numbers: CPaaS, UCaaS, CCaaS Landscapes and Market Sizing.” Its a straight forward bottom-up build of the market size with lots of revenue guesstimates – never believe what people tell you about their companies 😉 I show the slides below. Of most interest were the slides […]

CXTech Week 49, News and Analysis

The purpose of this CXTech Week 49 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 48, News and Analysis

The purpose of this CXTech Week 48 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

Telecom APIs Event 2014: Go To Market is Critical

Even though we’ve had three Telecom API events this year: June in Munich, this one in Oct in London, and the Service Delivery Innovation Summit in London in Sept (previously known as the SDP Global Summit) the event ended up being busier than expected with a relatively high % of telcos. I ran a pre-conference […]

NGSP Review: The “Art of the possible” and the “Mantra of self-defeat”

The Next Generation Service Platforms (NGSP) event brings together 3 events: Telecom APIs, Web Real-Time Communications & Legacy Networks Evolution. Given the fragmentation of events it was nice to see an event bringing all the service platform issues under one roof. It ran in Munich, 10-11th June 2014, just after TADHack, it was an interesting contrast […]

SDP Global Summit 2013: Its Business not Technology

Previous weblogs and The Services Domain Report have discussed that the term SDP (Service Delivery Platform) is not appropriate.  We’re talking about the Services Domain, see the diagram on the left.  A telco is composed of three ‘domains’ the network domain, business and operational support systems (BOSS) domain, and the services domain.  The services domain […]

Mobile Broadband Use is Changing, Policy Needs to Catch Up. Summary of Policy Control and Data Pricing Conference, April 2013

The Policy Control and Data Pricing Conference took place between the 16-17th April.  Its a ‘who’s who’ of Policy Control and Charging (PCC), and provides a great litmus test on the state of industry.  The discussions this year were quite frank with open disagreements; the worry of signalling storms appeared to have abated. Reviewing the […]

Telco Big Data and Real Time Analytics Summit

I’ll be in London next week (3-5 Dec) at the Telco Big Data and Real Time Analytics Summit, it’s the first time this conference has run, and I think presents an important opportunity to cut through all the hype and BS we’re seeing on Big Data.  The conference itself is packed with operator presentations sharing […]