Tag Archives: Telco API

CXTech Week 2 2022 News and Analysis

The purpose of this CXTech Week 2 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Myths and Misconceptions in Telco APIs

I’d like to share some of the myths and misconceptions I come across in my travels on telco APIs and more generally service innovation. 1) Twilio and Apigee are used in the same breath, as if they’re the same proposition. Twilio is an API publisher, this article from 2012 explains the difference. There’s a strong […]

Is There Any Money in Service Exposure for Consumer Services? + Smart Pipes Conference (18-20 May) Update

There’s a great saying from Benjamin D’Israeli, ‘There’s lies, damned lies and statistics.’  To read the press, you’d think the trillion dollar telecommunications industry has been shaken to its core by Apple, a $33B consumer electronics company.  In April 2009 the Apple app store achieved 1B ‘application’ downloads in 9 months, estimates vary on the […]

End of Year Review

The purpose of this article is to review some of the significant developments and trends in the telecom industry through 2008, and look forward into next year on what developments and trends may start to unfold. Open Innovation, Telco API and SDP. A theme of this weblog throughout the year has been Open Innovation, the […]

3 Australia Opens their Network with the 3API

On Monday the 1st of December, to relatively little fanfare, 3 Australia announced the launched their Telco API based upon the OCSG (Oracle’s Communication Services Gatekeeper).  3 yet again demonstrates its innovation leadership.  The 3API is initially focused upon charging, enabling customers to purchase services from third party providers (e.g. Nokia N-Gage games) and use […]

Open Access Service Examples

The purpose of this weblog entry is to firstly provide some specific real-world examples of how opening up the network (exposing the Telco API) can significantly improve existing applications and stimulate revenue.  And secondly, look across some of the addressable markets the Telco API opens up. Mobile Communities airG’s mobile community has more than 30 […]

SDP Asia Preview, 26-28 November, Singapore

At the end of November I’ll be attending Informa’s SDP Asia conference in Singapore.  I’ll be running a post-conference workshop on the 28th November, and a couple of sessions through the conference (26-27 November).  Outlines of the sessions are shown below, and the conference brochure can be downloaded here.  The purpose of this article is […]

The need for a Telco Handset API: Using SUPL (Secure User Plane Location) and its failure to revolutionized LBS (Location Based Services) as a case study

Secure User Plane Location (SUPL, pronounced supple) in essence enables applications to directly talk to the AGPS (Assisted Global Positioning System) unit on the mobile phone, without the need to pay the operator for a location dip.  SUPL potentially side-lines the operator out of providing location information; without the need for a costly, complex and […]

The Telco API: Services examples with the potential to raise ARPU by up to 36%

In a previous weblog article I discussed how the Telco API is much more than a method of exposing capabilities from telco networks to third party applications.  As these slides show, Telco API.pdf, the Telco API impacts all services in an operator’s business.  Using the classic demand curve, we can break its impact into three […]

Start-ups to Watch: Fonolo, stopping the IVR Hell!

While at the Voice Peering Forum I met an innovative ‘Voice 2.0’ start-up called Fonolo. If you need to call your bank, airline, operator, car rental agency, travel service, or one of those many other companies that waste your time by making you wait on the phone; this service does all the IVR (Interactive Voice […]