Tag Archives: telco 2.0

Upcoming Conferences: 4GWE, Broadband World Forum, Oracle SDP in Action

I hope you managed to have an enjoyable summer break.  With the end of the summer holidays comes conference season… At the 4G Wireless Evolution conference next week in LA I’ll be moderating the session “The Ecosystem of Application Developers” (4G1-04), on Tuesday 1st Sept, 2:00-3:15pm.  On the panel will be: Shai Berger, CEO Fonolo; […]

Customer Behavior drives Operators to Open Innovation

Facebook, Google, Amazon, and Yahoo! are continuously offering new services for customers to experience, then refining those services within weeks/months based upon customer feedback.  The typical operator product development process is usually: an opportunity is identified, market research is performed, a project is created once budget can be found, the new product development process runs […]

Application Developer Needs Part 2

As mentioned in the previous article “Open Innovation and Application Developer Needs,” in helping operators understand ways they can harness open innovation I’ve spent most of my time with the application development community understanding their needs.  And getting them in front of operators so operators understand what application developers need, NOT what operators think they […]

SDP Asia Preview, 26-28 November, Singapore

At the end of November I’ll be attending Informa’s SDP Asia conference in Singapore.  I’ll be running a post-conference workshop on the 28th November, and a couple of sessions through the conference (26-27 November).  Outlines of the sessions are shown below, and the conference brochure can be downloaded here.  The purpose of this article is […]

Start-ups to Watch: Fonolo, stopping the IVR Hell!

While at the Voice Peering Forum I met an innovative ‘Voice 2.0′ start-up called Fonolo. If you need to call your bank, airline, operator, car rental agency, travel service, or one of those many other companies that waste your time by making you wait on the phone; this service does all the IVR (Interactive Voice […]

Web / Voice / Telco 2.0 Application Developer List

For the passed two years in helping operators and suppliers innovate around the concept of the Telco API, I’ve built a list of web / voice / telco 2.0 application developers that could benefit from the Telco API.  Currently the list is at about 800 companies, but it’s always under revision as there is significant […]

Voice Peering Forum (VPF) Summary

The VPF has become a must-attend conference for anyone focused on service innovation in telecoms, with over 200 attendees this year, its certainly bucking the trend we’re seeing in conferences closing.  This conference brings together a diverse mix of the telecom value chain: the IP Exchange and data center providers (Terremark, Telx, CRGWest); innovative applications […]

Opening Up the Soft Service Provider: The Telco API (Summary)

Survival is the mother of innovation.  As customer behavior, rather than technology and competition, significantly impacts a service provider’s business, threatening the core revenues; the Telco API (Application Program Interface) is one method for operators to foster innovation on their networks.  The Telco API enables operators to expose capabilities from their networks such as location, […]

Upcoming Events, Voice Peering Forum and Sigma Systems User Conference

As requested by reader feedback, I’m providing some foresight on up-coming conferences I’m attending, rather than just reviewing conferences I’ve attended.  For June I’ll be running panel sessions at Sigma Systems‘s first user conference and at the Voice Peering Forum. Sigma Systems‘s first user conference (June 4th-6th, Barton Creek Resort, registration is free), will explore […]