Tag Archives: Sinch

CXTech Market Sizing and Landscape

At TADSummit EMEA I presented some slides on  “By The Numbers: CPaaS, UCaaS, CCaaS Landscapes and Market Sizing.” Its a straight forward bottom-up build of the market size with lots of revenue guesstimates – never believe what people tell you about their companies 😉 I show the slides below. Of most interest were the slides […]

CXTech Week 49, News and Analysis

The purpose of this CXTech Week 49 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 40, News and Analysis

The purpose of this CXTech Week 40 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CPaaS Segmentation

In response to many questions over the past year on how different CPaaS (Communication Platform as a Service) providers compare, the general confusion given the rapid increase in the number of providers claiming to be CPaaS, and the likely continuation of that confusion given the evolution of the CPaaS market. I thought it would make […]

CXTech Week 12, News and Analysis

The purpose of this CXTech Week 12 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

CXTech News and Analysis, Week 8 2019

The purpose of this newsletter is to highlight, with commentary, some of the CXTech news stories from this week (week 8). What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, […]

Telecom API Consolidation

Following the trend of telecom API consolidation BICS has bought Telesign. I prefer to use the term programmable telecoms, as you can see in the diagram below the market is much more that just APIs. Services using programmable telecoms have become an essential part of the market, and underpin Telesign’s success. BICS (previously known as Belgacom […]

Your Strategy isn’t what you say it is

I spend a fair bit of my time helping cool innovative new service providers, telcos, and technology vendors get new stuff to market. What that means is I spend a fair bit of my time failing, which also means I spend much of my time learning. Being independent avoids all the internal noise of large […]