Tag Archives: Sebastian Grabowski

CXTech Week 51 2021 News and Analysis

The purpose of this CXTech Week 51 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Next Generation Service Platforms Review

Shortly after TADHack Global the Next Generation Service Platforms (NGSP) event took place on the 17/18 June in Munich.  Below are 2 sets of slides, the first reviews some of the key presentations given at the NGSP event, and the second is my presentation that provides some background on TADHack and a brief review of […]

SDP Global Summit 2013: Its Business not Technology

Previous weblogs and The Services Domain Report have discussed that the term SDP (Service Delivery Platform) is not appropriate.  We’re talking about the Services Domain, see the diagram on the left.  A telco is composed of three ‘domains’ the network domain, business and operational support systems (BOSS) domain, and the services domain.  The services domain […]

SDP Global Summit and Telecom API Workshop

The SDP Global Summit has become the must-attend event across all telecom service platforms, not simply service delivery platforms.  Previous Summits from 2012, 2011 Day 1, 2011 Day 2, and 2011 Highlights are reviewed on this weblog and you can see they have predicted the course of the industry. I’m in particularly excited about the […]

OpenCloud Round Table: The Game has Changed

I recently took part in a round-table discussion in London organized by OpenCloud on the changes occurring within the telecoms landscape: how operators need to change to keep up with market dynamics, with a focus on innovation in services and service-charging.  This was in conjunction with OpenCloud’s launch of Rhino Sentinel to help operators boost […]