Tag Archives: Sandbox

Customer Behavior drives Operators to Open Innovation

Facebook, Google, Amazon, and Yahoo! are continuously offering new services for customers to experience, then refining those services within weeks/months based upon customer feedback.  The typical operator product development process is usually: an opportunity is identified, market research is performed, a project is created once budget can be found, the new product development process runs […]

Application Developer Needs Part 2

As mentioned in the previous article “Open Innovation and Application Developer Needs,” in helping operators understand ways they can harness open innovation I’ve spent most of my time with the application development community understanding their needs.  And getting them in front of operators so operators understand what application developers need, NOT what operators think they […]