Tag Archives: Salesforce.com

Broadband World Forum Summary

The Broadband World Forum is the main telecommunication industry’s event for broadband, drawing thousands of attendees from more than 100 operator companies and all the top broadband vendors.  Keynotes at the event came from industry leaders such as Hans Vestberg, CEO Ericsson, Jean-Phillip Vanot, SVP of Innovation and Marketing for Orange, and Mika Vehviläinen, COO […]

Service Delivery Platform Virtualization

Virtualization is a hot topic, made more so by IBM’s potential acquisition of Sun; two leading proponents of virtualization and cloud computing.  From an enterprise perspective the drivers for virtualization are saving cost; and improving employee efficiency, manageability of IT and enterprise security.  Take for example desktop virtualization, e.g Sun Ray thin clients, it’s your […]

eComm Conference 2009 Update, March 3-5 2009, San Francisco Airport Marriott

Last year I heard many people (Thomas Howe, Martin Geddes, and Brough Turner to name just a few) talking very positively about a new conference, eComm (Emerging Communications Conference), it attracted 300 people and 80 speakers from 15 countries.  eComm brings together people leading the change in telecoms from both inside the industry and out.  […]

Opening Up the Soft Service Provider: The Telco API (Summary)

Survival is the mother of innovation.  As customer behavior, rather than technology and competition, significantly impacts a service provider’s business, threatening the core revenues; the Telco API (Application Program Interface) is one method for operators to foster innovation on their networks.  The Telco API enables operators to expose capabilities from their networks such as location, […]

Operators and their Application Developer Communities

“But shouldn’t our suppliers be building the developer programs?” I hear some operators asking. However, infrastructure suppliers make money by selling boxes, software licenses, maintenance and support; those suppliers do not understand the end customers as well as the operator. If they do, then the operator will likely not be independent for long. There is […]

Enterprise Insights: Interesting Enterprise mobile services and their cross-over into the Consumer World

The telecom press normally focus upon consumer based services, such as MobileTV, mobile gaming, or mobile access to MySpace or Facebook.  Behind the scenes is the less glamorous but more profitable enterprise communications scene with services such as: Visual Voicemail: speech to text (note its recent appearance on the iPhone); Unified Business Communications: bringing together […]