Tag Archives: RCS

CXTech Week 46, News and Analysis

The purpose of this CXTech Week 46 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 45, News and Analysis

The purpose of this CXTech Week 45 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 44, News and Analysis

The purpose of this CXTech Week 44 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 14, News and Analysis

The purpose of this CXTech Week 14 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

From IM to the First Point of Contact with the Internet (FPOCI)

IM (Instant Messaging) / chat has been around for a long time. Before AIM (AOL Instant Messenger, 1997) and ICQ (Internet Chat Query, 1996), there was the command line function ‘chat’ on unix (early 1980s) which evolved into IRC (Internet Relay Chat,1988); and for the VMS (Virtual Memory System) crowd there was phone (sometime in […]

Telecom API Consolidation

Following the trend of telecom API consolidation BICS has bought Telesign. I prefer to use the term programmable telecoms, as you can see in the diagram below the market is much more that just APIs. Services using programmable telecoms have become an essential part of the market, and underpin Telesign’s success. BICS (previously known as Belgacom […]

What’s going to happen at MWC 2017?

I’ve not attended MWC (Mobile World Congress) for quite a few years, and I’ll not be at MWC 2017. I reviewed back in 2015 some of the reasons in this weblog, MWC is Broken. For this year, you’ll likely see most of the usual faces, but for many of the vendors there will be fewer demos […]

MWC is broken

Its that time of year again, the annual pilgrimage to avoid being robbed in Barcelona, and compare 4 or 5 vendors’ radio access networks (RAN) at MWC (Mobile World Congress). Beyond the RAN and its deployment, which the industry does very well, the rest of the stuff at MWC is poorly thought through marketing drivel […]

The need for an industry reset on services

Its 2015, in case you didn’t notice 😉  IMS is still not pervasive, tier 2 telcos continue to buy NEW soft-switches in preference to IMS as its too expensive / complex, and RCS is nowhere as discussed in this weblog – a big thank you to all the contributors in the comments.  VoLTE is making slow, painful […]