Tag Archives: phone number

CXTech Week 26 2020 News and Analysis

The purpose of this CXTech Week 26 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

The Growing Importance of the Phone Number Beyond the Call

The phone number is quite a useful identity, most internet-based communication services like Whatsapp use the telephone number identity today because it also provides a handy multi factor authentication capability. Put simply, you possess something (e.g. a mobile phone #), you know something (e.g. a password), and the emerging one of inherence (unique things of […]