Tag Archives: oss

BBWF Highlight: Real World Convergence

As promised in the Day 1 BBWF article, here is a sample of the excellent presentation given by Matthias Linder, CTO Magyar Telekom providing an open and frank discussion on their experiences around convergence (many suppliers/consultants call it business transformation to make it sound more expensive.) The key to success in convergence isn’t about technology, […]

Summary of “Where’s the Mobile Industry Going?” Panel at the Sigma System’s User Conference

Sigma Systems’ first User Conference (June 4th-6th, Barton Creek Resort), explored the next generation of consumer and business oriented services, including insight and discussion around emerging trends and technology developments in the following areas:  targeted advertising, evolution of commercial VoIP & data services, global deployments in mobile broadband services, evolution to on-demand services, converged applications […]

OSS Consolidation Part 1: Examining Service Management (Fulfillment and Assurance)

Starting with a few definitions: Service Fulfillment systems support processes that ensure service providers give requested services to customers in a timely and correct manner, so called Order-to-Cash cycle. Service Assurance solutions monitor service performance based on the customer’s view, not the network manager’s view, based on defined key performance indicators (KPIs), key quality indicators […]