Tag Archives: orange labs

CXTech Week 18, News and Analysis

The purpose of this CXTech Week 18 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

OpenCloud Round Table: The Game has Changed

I recently took part in a round-table discussion in London organized by OpenCloud on the changes occurring within the telecoms landscape: how operators need to change to keep up with market dynamics, with a focus on innovation in services and service-charging.  This was in conjunction with OpenCloud’s launch of Rhino Sentinel to help operators boost […]