Tag Archives: old boys club

CXTech Week 13 2024 News and Analysis

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The purpose of this CXTech Week 13 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

tyntec, an Interesting Development in the US Telecom API Market

You may have missed the announcement from tyntec, on its Inter-Carrier Messaging Service (ICMS). I initially thought so what, just a revamp of their existing platform. But their implicit claim of breaking the Syniverse / SAP duopoly in the US made me do a little digging to understand what’s going on under the hood. You most […]