Enabling employees to work as effectively outside as inside the office remains a wish rather than a reality for many businesses. To do that today requires much more than a voice connection; they need access to the enterprise’s business systems and collaboration tools. However, between the marketing claims and the practical reality of enterprise mobilization […]
Here is a link to an article I wrote for No Jitter on the dawn of true information communication technology (ICT) services, in which IT and Communication services are enabled and integrated by cloud computing and APIs. Cloud-based document management services are growing rapidly, e.g. DropBox, Box.net, Mozy, KnowledgeTree, SpringCM, WebEx and recently Google Docs. […]
Here is a link to an article on Web APIs are Transforming Enterprise Communications and Collaboration for No Jitter I was asked to contribute. The article reviews the status of web APIs (Application Programming Interfaces): Why they have become so important for enterprise communications and collaboration; the business strategies web APIs enable; some of the […]
Here is a link to an article on WebRTC (Web Real Time Communication) for No Jitter I was asked to contribute. Already some great comments on the article, for example from Glen Sykes on the issue of global addressing as mentioned in the article.