Tag Archives: mobile

CXTech Week 7 2024 News and Analysis

The purpose of this CXTech Week 7 2024 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Cloud Asia 2012, Conference Highlights

CloudAsia 2012 is the second year of the conference co-organized with Singapore’s IDA (Infocomm Development Authority), the summary of 2011 is here and here.  CloudAsia 2012 is a great event to meet the decision makers across the cloud computing eco-system from enterprises, telecom operators, regulators, government agencies, service providers, system integrators and vendors.  The event […]

IMS World Forum and Policy Control and Real-Time Charging Conferences

The week of the 23-26 April is going to be busy for anyone involved with IMS (IP Multimedia Subsystem) or policy control and real-time charging. From the 23rd-26th April 2012 at the NH Eurobuilding, Madrid, Spain the IMS World Forum will be running.  In reviewing the status of IMS: Verizon continues its aggressive roll-out of […]

Broadband World Forum Summary Day 1: FTTH is now Global, but we’ve got to Stop Wishing Business Models and Start Building Viable Business Models on Top

The Broadband World Forum continues to grow with attendees from 120 countries, 280 speakers (most were operators), 150 sponsors and exhibitors, 400 service providers and over 7500 attendees.  Gavin Whitechurch and his team deserve much respect for transforming BBWF into the Broadband event of the year.  At the session I chaired on next generation broadband […]

Cloud Asia 2011 Summary

Cloud Asia ran from 30 May – 2 June 2011 in Singapore.  It was co-organized by the Infocomm Development Authority of Singapore, who is investing heavily in Cloud to make Singapore a hub for the region, and Informa.  In attendance were around 250 delegates from enterprises of all kinds, cloud technology suppliers, cloud service providers […]

The Next Generation On Device Portal – Do it or Drop the Service Provider title

The missed opportunity of the ODP (On Device Portal) has been discussed on this weblog several times.  The fact it took Apple to show the industry how to get it right is an embarrassment.  Apple’s iPhone has redefined the relationships in the mobile ecosystem.  Essentially they have become the service provider and the operator a […]

Summary of Telco Business Model Evolution Questionnaire Results

Firstly, thanks to the over 150 survey responses to the Telco Business Model Evolution Questionnaire.  Responses came from all around the world with a even split between Americas, EMEA, and APAC; from mobile, converged and cable operators; their suppliers, application developers and a few web-based service providers.  The responses to the multi-choice questions are available […]

Upcoming Conferences: 4GWE, Broadband World Forum, Oracle SDP in Action

I hope you managed to have an enjoyable summer break.  With the end of the summer holidays comes conference season… At the 4G Wireless Evolution conference next week in LA I’ll be moderating the session “The Ecosystem of Application Developers” (4G1-04), on Tuesday 1st Sept, 2:00-3:15pm.  On the panel will be: Shai Berger, CEO Fonolo; […]

Update on OSS Consolidation Part 1 Weblog Article: Service Management

At the start of April I wrote about the consolidation in the service management space and the major trends of: Consolidation of functionality.  Just like enterprise IT, as mature functions are subsumed.  For example, once upon a time a service provider would buy a VoIP fulfillment platform, now multi-service fulfillment is the norm. Emergence of […]

OSS Consolidation Part 1: Examining Service Management (Fulfillment and Assurance)

Starting with a few definitions: Service Fulfillment systems support processes that ensure service providers give requested services to customers in a timely and correct manner, so called Order-to-Cash cycle. Service Assurance solutions monitor service performance based on the customer’s view, not the network manager’s view, based on defined key performance indicators (KPIs), key quality indicators […]