Tag Archives: mhealth

The Importance of Vertical Knowledge. Understanding the Customer. NTT Case Study.

In reviewing operators’ attempts to build / expand their enterprise ICT (Information and Communication Technology) business, given market pressures in the consumer sector, it’s interesting to see the variation in performance.  A common theme for those telcos successfully making the move or expanding on an existing business is the focus on vertical knowledge.  Vertical knowledge, […]

Mobile World Congress 2011 Summary

MWC 2011 was packed, they need two walking lanes in each direction, else allow the use of cattle prods to move people along who insist on doing the “smartphone prayer” (standing still, head bowed, staring at a screen) in the middle of doorways and walkways; it’s becoming a social problem.  There was no one theme […]

Why All the eHealth / mHealth Fuss?

We’ve seen a rash of announcements from operators such as Telefonica and Vodafone (and telecom suppliers for that matter) on their eHealth offers.  So what brought on this sudden interest?  Operators have been providing communication services to the Health sector for many years, what’s different? Firstly, lets start with some definitions, as always without clarity […]

Where next for operators’ service innovation?

I’ve been a long time proponent on the importance of APIs (Application Program Interfaces) to operators’ evolving business models, in fact, of APIs for any web based business model as discussed in this API Management Whitepaper. However, time is moving on and operators continue to struggle with implementing the basics given their business model (charge […]