Tag Archives: messaging

CXTech Week 16 2023 News and Analysis

The purpose of this CXTech Week 16 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

It’s All Just Programmable Communications, or Programmable Telecoms if you Prefer

I’ve noticed some common mistakes from analysts when they review the CPaaS, UCaaS, and CCaaS market(s). Or the enterprise communications market (employee and customer) to take a customer-centric view. The mistakes stem from several sources: Grouping aggregators and CPaaS together as ‘CPaaS’ providers, it’s a bifurcated market, as explained in the simple programmable communications model, […]

Voxeo Lab’s Ameche delivers “Apps in your Calls™” to Stabilize and Grow Voice, Video, Messaging, and Value Added Service Revenues, an over $1 Trillion Market

Voxeo Labs announced today the availability of Ameche, a Communications Platform as a Service (cPaaS) that delivers “Apps in your Calls™” to stabilize and grow voice, video, messaging, and value added service revenues, an over $1 trillion market. Ameche is a developer platform that provides the tools, execution environment and revenue models for a new […]

A Brief History of Telco APIs and the Long Tail

Previous weblog articles have discussed the importance of Telco APIs across the whole tail, not just the long tail.  I find myself repeating the following too often for my liking, “Do not focus on the API, that’s just a piece of technology, an enabler, the key is understanding the value contained within a telco and […]

SDP Landscape 2012

Asked recently if there was an update of the old SDP landscape weblog entry, I was shocked at how out of date it had become.  The categories needed updating, lots of companies had come and gone.  The 2012 SDP landscape can be downloaded here, and is also shown at the end of this entry, though […]

Focusing on the Basics and Why Limiting Ourselves to Standards Accelerates the Decline to a Utility Business Model of Internet Access

We all experience it, dropped calls, inability to connect to the network, garbled voice, painfully slow internet access, etc.  Why is the core service still less than completely reliable when its been around for 20 years?  The problem in-part is how operators test their network to capture these issues is based on standards created at […]

Startups to Watch: Apigee, API Management

At the start of this year I created a white-paper around API management for Apigee (previously called Sonoa Systems).  Apigee is a 65-employee company with 55 engineers (10 working on the Facebook team), run on $40 million in funding from Bay Partners, Third Point Management Partners, Norwest Venture Partners, Juniper Networks and SAP Ventures. Its […]

SDP in the Cloud

Interesting innovations regularly come from island nations, for example the first 3G trial on the Isle of Man (where I grew up), from Singapore (Goto Camera), and most recently Sri Lanka with hSenid’s SDP in the Cloud, which was recently released and then deployed with Etisalat – Sri Lanka (formerly known as Celltel & then […]

API Management Whitepaper

API Management has been touched upon by several articles in this weblog.  To expand on this topic to help us understand its function and strategic importance to operators I’ve put together a whitepaper with Sonoa Systems, a leading provider of API Management to companies such as MTV Networks, Alcatel Lucent and Guardian Life Insurance.  The […]