Tag Archives: Karel Bourgois

CXTech Week 30 2020 News and Analysis

The purpose of this CXTech Week 30 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 27 2020 News and Analysis

The purpose of this CXTech Week 27 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 20, News and Analysis

The purpose of this CXTech Week 20 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

TADSummit 2018 Agenda

The TADSummit 2018 Agenda is available for download without any email capture, its freely available. We still have a few more presentations and sponsors to add. TADSummit is unique, independent, no BS, and packed; the thought-leadership event in programmable telecoms. We review highlights from the agenda in this weblog. Thanks to Altice Labs, ENTER, Apidaze, Cequens, TeleSign, tyntec, VoIP Innovations, and Wazo, for sponsoring TADSummit 2018! And all […]

SDIS: An Uplifting Event, but the Institutions remain Detached from Reality

At the end of this weblog is an update with a review of some of the slides presented. The SDP Global Summit, renamed Service Delivery Innovation Summit (#SDIS), reached its 10th year. The name change was to reflect the broader scope of service innovation beyond the nebulous and to some extent discredited term SDP, so […]