Tag Archives: IT

SDIS: An Uplifting Event, but the Institutions remain Detached from Reality

At the end of this weblog is an update with a review of some of the slides presented. The SDP Global Summit, renamed Service Delivery Innovation Summit (#SDIS), reached its 10th year. The name change was to reflect the broader scope of service innovation beyond the nebulous and to some extent discredited term SDP, so […]

Cloud Asia 2013 Preview, 15-16 May 2013, Singapore. The Cloud Event for Asia

Cloud Asia enters its third year co-organized with Singapore’s IDA (Infocomm Development Authority).  Cloud Asia 2013 runs from the 15-16 May 2013 in Singapore.  An exciting change from last year’s event is entry to CloudAsia and the co-located Cloud Security Alliance Asian Congress is free for all enterprises, small and medium businesses, and operator users. Here are my […]

Developing the Ecosystem for Service Innovation at the Mobility Tech Conference & Expo 2012

At the Mobility Tech Conference in Austin 3-5 Oct, Verizon, AT&T, Ericsson and a real live developer recently wrangled from the wild will take part in a frank and open discussion on the future of Service Innovation at 11 AM on Wednesday Oct 3rd. Panelists include: Bill Goodman, Director – Technology, Verizon Ivelin Ivanov, Founder […]

Telcos and the Small Medium Business. Quantifying the Relevance.

Much is made of the Telco’s natural fit in delivering IT Solutions to SMB (Small Medium Business), and hence the much touted Cloud Service Broker opportunity for telcos.  I am a small business, and this assumption doesn’t ring true.  Telcos in my experience struggle with the SMB segment because they are structured to sell pre-packaged […]

New Report: The Services Domain. Market Status, Case Studies, Analysis, and Recommendations

An operator is composed of three domains: Network, IT and Services.  Historically we’ve treated the services domain as something that can be solved by a piece of technology, called the SDP (Service Delivery Platform).  This has resulted in the industry’s slow response to the competitive threats of web-based service providers, which are now starting to […]

Broadband World Forum Summary Day 2: The Yawning Gap between Operations and Suppliers Continues

The vendor keynotes on Day 2 of the Broadband World Forum were again rather dry and focused on why operators should buy more complex networks.  A common vendor claim was that a 10% increase in broadband connectivity results in some % increase in GDP (Gross Domestic Product).  I have a sneaking feeling that there is […]

African Service Provider IT (AspIT) Conference and Exhibition. 12-15 March 2012, Sandton Convention Centre, Johannesburg, South Africa

I will not be involved in this conference for the reasons set out in this weblog article. I’ve been asked to chair the African Service Provider IT (AspIT) Conference and Exhibition in March of 2012.  Its looks like its going to be a unique and interesting conference.  Its definitely reflecting the frustrations and issues I’m […]

Its Time Telcos Made some Changes at the TMF (TeleManagement Forum)

TM Forum was founded in 1988 by BT and AT&T, they had created similar support system architectures, see the BT Tile Architecture shown below.  Now this architecture was created nearly 30 years ago so its understandable why it suffers from the classic ‘Bell-head’ ‘box and wire’ design.  The TM Forum today brings together members (700 […]

End of Year Review, Awards and Predictions: Its been a quiet year in Telecoms, but not Elswhere…

Given all the activity in the technology industry: Sun disappearing into Oracle (aka The Borg); HP’s ex-CEO’s escapades with an actress (normally in the joke its a bishop) and then joining The Borg; Microsoft finally getting its PC OS right and making Office 2010 a pleasure to use; Twitter, Facebook and other’s crazy valuations; Wikileaks; […]

Where Next for Apple?

I’m often asked where Apple is going with respect to its devices and services.  A key to understanding Apple is in general they do not lead on new concepts; rather they copy, but copy much, much better.For example, they were not first to market with MP3 players, but when they did enter that market they […]