Tag Archives: IMS

CXTech Week 26 2020 News and Analysis

The purpose of this CXTech Week 26 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 16 2020 News and Analysis

The purpose of this CXTech Week 16 2020 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Deeper Dive into the Open Source Telecom Software Project Survey

It feels like the blink of an eye since I kicked off the Open Source Telecom Software Project Survey in May this year. I shared all the results immediately with everyone who contributed to the survey. This weblog presents the results with some analysis for everyone to see, as promised in my presentations at TADSummit Americas and TADSummit […]

CXTech Week 39, News and Analysis

The purpose of this CXTech Week 39 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

The Great API Con

Happy New Year! I thought I’d kick the year off with the Great API Con, as its resulting in systematic failures of innovation projects that should be seeing far more business success. This article is for API providers not consumers. “Wait! What? Aren’t you an early proponent of APIs? Recommending copying the lead of Web […]

What is it that you do?

I’m asked this question surprisingly often, “Alan, what is it that you do?” My stock answer is, “I wander the world helping people.” Which generally results in a wry smile from those who know me; else a questioning or annoyed look from someone who was expecting a straightforward answer to a straightforward question. When I […]

The need for an industry reset on services

Its 2015, in case you didn’t notice 😉  IMS is still not pervasive, tier 2 telcos continue to buy NEW soft-switches in preference to IMS as its too expensive / complex, and RCS is nowhere as discussed in this weblog – a big thank you to all the contributors in the comments.  VoLTE is making slow, painful […]

NGSP Review: The “Art of the possible” and the “Mantra of self-defeat”

The Next Generation Service Platforms (NGSP) event brings together 3 events: Telecom APIs, Web Real-Time Communications & Legacy Networks Evolution. Given the fragmentation of events it was nice to see an event bringing all the service platform issues under one roof. It ran in Munich, 10-11th June 2014, just after TADHack, it was an interesting contrast […]

Summary of IMS World Forum 2014

It was a funny old IMS World Forum, I found it both uplifting and depressing. Uplifting in the presentations from SK Telecom, Rogers, and Orange as they took control of their future and are delivering business results on service innovation. But also depressing as the telco standards people continue to delude themselves on OneAPI, RCS, […]

IMS and WebRTC Workshop

At the IMS World Forum we ran a workshop on IMS and WebRTC, its full title “IMS World Forum Pre-Conference Workshop: A New Wave of Communication Service Innovation: IMS and WebRTC.”  The presentations are shown below, the running order kicked off with me frankly reviewing the challenges we face with service innovation, so after I got […]