Tag Archives: IBM

CXTech Week 43, News and Analysis

The purpose of this CXTech Week 43 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 19, News and Analysis

The purpose of this CXTech Week 19 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

CXTech Week 15, News and Analysis

The purpose of this CXTech Week 15 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

CXTech Week 14, News and Analysis

The purpose of this CXTech Week 14 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

SMS API Pricing, I just don’t get it

The information shown below on SMS API pricing is easily accessible from the companies’ websites. I’ve used all their services. My clients use their services at a range of volumes. I’ve run hackathons where people are innovating on most of these companies, where we experience firsthand the ease of use and flexibility. I have a […]

Myths and Misconceptions in Telco APIs

I’d like to share some of the myths and misconceptions I come across in my travels on telco APIs and more generally service innovation. 1) Twilio and Apigee are used in the same breath, as if they’re the same proposition. Twilio is an API publisher, this article from 2012 explains the difference. There’s a strong […]

Cloud Asia 2013 Preview, 15-16 May 2013, Singapore. The Cloud Event for Asia

Cloud Asia enters its third year co-organized with Singapore’s IDA (Infocomm Development Authority).  Cloud Asia 2013 runs from the 15-16 May 2013 in Singapore.  An exciting change from last year’s event is entry to CloudAsia and the co-located Cloud Security Alliance Asian Congress is free for all enterprises, small and medium businesses, and operator users. Here are my […]

Policy Control and Data Pricing Conference: Pre-Conference Workshop Review, 15th-17th April 2013, Berlin

I’ve been having fun over the past couple of weeks putting the pre-conference workshop together for the Policy Control and Data Pricing Conference, entitled “Policy Control and Charging Workshop: An Independent and Quantified Review.”  Its been an interesting extercise to review what was predicted through 2012 and what actually happened. Global mobile data traffic grew […]

ALU Open Sources apiGrove: API Management gets Interesting

ALU (Alcatel Lucent) has done something interesting in the API Gateway space with their latest announcement.  They’ve open sourced their API Management platform, it’s called apiGrove.  So rather than offering freemium access to an API gateway, they’ve taken the route of allowing developers to use apiGrove and do it themselves.  ALU have done open source […]

Summary of the Open Mobile Alliance Messaging Workshop 12 July 2012, Brooklyn USA

The conference agenda and slides can be downloaded here. At first blush it would appear RCS (Rich Communications Suite) has adopted OMA’s (Open Mobile Alliance) Converged IP Messaging (CIM) spec so work is complete.  But that means CIM is wholly dependent on RCS, which has the dumb dependency of IMS (IP Multimedia Subsystem), which is […]