Tag Archives: Geoffrey Moore

CXTech Week 31 2023 News and Analysis

The purpose of this CXTech Week 31 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Communication Enables Business Process (CEBP) Status Report

Patrick Murphy (email Pat) has just released an excellent report on the status of communication enabled business processes (CEBP) that is likely to become a reference text in the emergence of this important category for both operators and application developers. The report provides an overview of the CEBP industry relative to Telco APIs and voice […]