Tag Archives: frank geck

CXTech Week 12, News and Analysis

The purpose of this CXTech Week 12 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

Tropo’s Secret Sauce

Voxeo Labs continues to give me free reign across their customers to chat about their experiences in running their businesses on Telecom APIs; such as myaNUMBER, Crunched, TeleSmart and there are many more weblogs to come.  It’s a wonderful experience to see real businesses built on telecoms APIs and those businesses loving it.  Love is […]