Tag Archives: Franhofer FOKUS

SDIS: An Uplifting Event, but the Institutions remain Detached from Reality

At the end of this weblog is an update with a review of some of the slides presented. The SDP Global Summit, renamed Service Delivery Innovation Summit (#SDIS), reached its 10th year. The name change was to reflect the broader scope of service innovation beyond the nebulous and to some extent discredited term SDP, so […]