Tag Archives: FCC

CXTech Week 38, News and Analysis

The purpose of this CXTech Week 38 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 36, News and Analysis

The purpose of this CXTech Week 36 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

CXTech Week 14, News and Analysis

The purpose of this CXTech Week 14 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

From IM to the First Point of Contact with the Internet (FPOCI)

IM (Instant Messaging) / chat has been around for a long time. Before AIM (AOL Instant Messenger, 1997) and ICQ (Internet Chat Query, 1996), there was the command line function ‘chat’ on unix (early 1980s) which evolved into IRC (Internet Relay Chat,1988); and for the VMS (Virtual Memory System) crowd there was phone (sometime in […]

The Trials and Tribulations of Cutting the PayTV Cord Part 1: A Failure to Launch

As an experiment we’ve decided to have a go at cutting the payTV cord this week.  An important facet of our TV viewing that enables us to consider cutting the cord is we do not watch sports nor reality TV.  Since we got a DVR (Digital Video Recorder) several years ago our viewing of live […]