Tag Archives: EPR

The Importance of Vertical Knowledge. Understanding the Customer. NTT Case Study.

In reviewing operators’ attempts to build / expand their enterprise ICT (Information and Communication Technology) business, given market pressures in the consumer sector, it’s interesting to see the variation in performance.  A common theme for those telcos successfully making the move or expanding on an existing business is the focus on vertical knowledge.  Vertical knowledge, […]

Why All the eHealth / mHealth Fuss?

We’ve seen a rash of announcements from operators such as Telefonica and Vodafone (and telecom suppliers for that matter) on their eHealth offers.  So what brought on this sudden interest?  Operators have been providing communication services to the Health sector for many years, what’s different? Firstly, lets start with some definitions, as always without clarity […]