Tag Archives: enterprises

CXTech Week 34, News and Analysis

The purpose of this CXTech Week 34 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

Operator API Business Models: There’s two of them

In a previous weblog article, “Unmuddling APIs, Developer Communities, Developers, Third Parties, App Stores, App Warehouses, and Widgets…..”  I discussed the confusion around the terms and set out some of the categories of third parties that could use operators’ APIs: Enterprises (e.g. where an enterprise’s IT developer may want to use presence for their corporate […]