The purpose of this CXTech Week 12 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
The purpose of this CXTech Week 13 2022 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
At the SDP World Summit in Berlin, one of the presentations I’m giving is on M2M (Machine to Machine), a theme in that presentation is the challenge operators will have in M2M is its much more than just the telecoms bit of the problem. I’ll review that presentation in the weblog summary of the conference […]