Tag Archives: digital

CXTech Week 28, News and Analysis

The purpose of this CXTech Week 28 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News and […]

The Peculiar State of An Industry

It sort of feels like the 1980/90s to me, or for my parent’s generation the 1950/60s. With all the marketing jabber on artificial intelligence, robots / drones, home / city automation, self-driving or flying cars, virtual reality, ‘modern’ homes, the difference today is its mashed-up up with prepositions such as cyber, digital, smart, and personal. […]