Tag Archives: dialpad

What’s Happened to Critical Thinking?

Critical thinking is the objective analysis of facts to form a judgment. If I were to sum up the one skill I think has helped me throughout my career, it would be hard to find a better one than critical thinking. Unfortunately, we live in a world where opinions and facts are treated with equal weight, […]

UC in Europe; It’s Complicated

UC in Europe is complicated. When I use the acronym UC (Unified Communications) I’m taking a broad definition encompassing vPBX, hosted UC, UCaaS, and all the IVR, contact center, and web widget features that are used. The reason for such a broad definition is because enterprises use UC is so many ways, there’s a laundry […]