Tag Archives: Dial2do

CXTech Week 29 2023 News and Analysis

The purpose of this CXTech Week 29 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

CXTech Week 4 2021 News and Analysis

The purpose of this CXTech Week 4 2021 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]

Myths, Misunderdstandings and BS: A presentation from Sigma Systems Evolve 2010 Conference

At the Sigma Systems Evolve 2010 conference: deliver what’s next I gave a presentation, shown at the end of this article in the Accelerating Service Innovation session.  This user conference focuses upon next-gen OSS and service fulfillment, bringing together progressive operators, thought leaders, strategists, and partner.  The presentation splits into two sections: the first focuses […]

The Imperative to Open the Network

At a recent Alcatel-Lucent customer event, Transforming the Customer Experience, I gave a presentation and ran a panel session on The Imperative to Open the Network, the pitch for the session was: “The world has changed drastically over the past 3 years for operators. No longer are they the preferred service provider of their customers. […]

Broadband World Forum Day 3

On Day 3 of the Broadband World Forum I ran the session “Aligning to Developer Needs, Using Developer Communities to Lead the Service Innovation Race” 2009 was the year of the app store and developer community.  In 2010 how are we doing as an industry? This session brings together the leading developer community managers with […]

Broadband World Forum InfoVision Awards

The BBWF InfoVision Awards were announced last night.  Firstly, congratulation to the Dial2do team for winning in the Best Service Category. Sean O’Sullivan (CTO Dial2do) along with Varun Aorora (CEO GotoCamera, winner of last year’s InfoVision Award) will be on the panel session I’m running on Thursday 28th Oct 1430-1545: Aligning to Developer Needs Using […]

Broadband World Forum 2010 Day 1, October 26th, CNIT La Defense, Paris, France

Day 1 of the Broadband World Forum started with Keynotes from Matt Bross (Huawei), Johan Bergendahl (Ericsson) and Oliver Baujard (Deutsche Telekom). Matt’s session was entitled “Innovation @ the speed of life.”  Highlighting the problem operators have in focusing on phone numbers and addresses not people, and the issue of lack of customer trust in […]

Update: Broadband World Forum 2010, October 26-28th, CNIT La Defense, Paris, France

In a couple of weeks the main broadband event of the year will be held in Paris, the Broadband World Forum, October 26-28th, CNIT La Defense.  By the numbers there will be 6000+ attendees, 280+ exhibitors, 200+ speakers, 125+ global carrier case studies & presentations.  The latter number is key, like MWC (Mobile World Congress) […]

5th Annual SDP Asia Summit 27th-28th October 2010 Singapore

Its the first time since its inception that I’ll not be able to attend SDP Asia, instead I’ll be at the BBWF (BroadBand World Forum), I reviewed the BBWF conference and the sessions I’ll be running in this aricle. As a quick aside: DEMO is taking place this week, and congratulations to GotoCamera (previously HomeCamera) […]

Broadband World Forum 2010, October 26-28th, CNIT La Defense, Paris, France

With a new child at home I’ve been limiting travel, well trying to, so this year only the two most important conferences in my calendar are attended: Mobile World Congress (MWC) in Feb and Broadband World Forum (BBWF) in October.  Informa have taken over BBWF so their massive conference machine, and in particular Gavin Whitechurch, […]