The purpose of this CXTech Week 26 2023 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech? The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. You can sign up here to receive the CXTech News […]
Below is a presentation that summarizes some of the interim results of the update I’m doing to the original “IMS Market Status” report described in this article. It was prepared during the IMS World Forum conference to fill-in for a potential gap in the schedule, but the gap did not happen, so it wasn’t presented, […]
Unified communications is not new, its been around for nearly a decade. My start-up Teltier 10 years ago was promoting services such as missed call summary, instant conferencing and messaging, as well as unified communications (UC). There’s nothing like being painfully too early to market 🙂 Unified communications is the integration of real-time communication services […]