Tag Archives: collaboration

CPaaS Segmentation

In response to many questions over the past year on how different CPaaS (Communication Platform as a Service) providers compare, the general confusion given the rapid increase in the number of providers claiming to be CPaaS, and the likely continuation of that confusion given the evolution of the CPaaS market. I thought it would make […]

CXTech Week 13, News and Analysis

The purpose of this CXTech Week 13 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

What’s in a name? Part 2.

There’s been quite a bit of debate stimulated by the weblog “What’s in a name? Finding a better handle for Programmable Telecoms“, the related twitter discussion (see below), and lots of other threads over the past month. What’s in a name? Finding a handle for #ProgrammableTelecomshttps://t.co/O1NBSgvQsq FinTech is an excellent handle for financial service innovators. We need […]

Cloud Asia 2011 Interesting Tidbits

Below are a few slides that capture some of the interesting tidbits discussed at Cloud Asia 2011. Asia Pacific (excluding Japan) will grow at 40% CAGR (Compound Annual Growth Rate) over the next 3 years in Cloud services to $5B by 2014. Most Operator’s role in cloud remains unclear Focused on the importance of end-to-end […]

Cloud Asia 2011 Summary

Cloud Asia ran from 30 May – 2 June 2011 in Singapore.  It was co-organized by the Infocomm Development Authority of Singapore, who is investing heavily in Cloud to make Singapore a hub for the region, and Informa.  In attendance were around 250 delegates from enterprises of all kinds, cloud technology suppliers, cloud service providers […]

Unified Communications, the Enterprise, the Mobile Phone and the Threat to Mobile Operators

UC (Unified Communications) brings together the communication and data networks of an enterprise.  The Innovative Communications Alliance (ICA), led by Nortel and Microsoft, is creating the hype surrounding UC.  The purpose of this article is not to discuss UC within the enterprise, rather look at the emerging mobilization of UC and the impact it could […]