Tag Archives: Cisco

CXTech Week 13, News and Analysis

The purpose of this CXTech Week 13 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

CXTech Week 12, News and Analysis

The purpose of this CXTech Week 12 newsletter is to highlight, with commentary, some of the news stories in CXTech this week. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms […]

The Enterprise Telecoms Revolution. A Potted History of Programmable Telecoms.

Before we start, do not worry about all the acronyms in this potted history of Programmable Telecoms, there is an irreverent acronym list at the end of this weblog to help you through them. And yes, this is a long weblog, at 4k words it should take about 20 minutes to read, but its easy […]

UC in Europe; It’s Complicated

UC in Europe is complicated. When I use the acronym UC (Unified Communications) I’m taking a broad definition encompassing vPBX, hosted UC, UCaaS, and all the IVR, contact center, and web widget features that are used. The reason for such a broad definition is because enterprises use UC is so many ways, there’s a laundry […]

Shooting from the Hip

I thought I’d keep this article punchy as I’m full of a cold, so would rather just shoot from the hip than think too much on some of the topics I’ve discussed on my calls this week There are some numbers in here, so its not just rambling opinion. Cisco bought market share, all the UC […]

On cPaaS, UCaaS, WebRTC

I’ll start with some definitions. cPaaS – communications platform as a service. Its a telecom app server running in the cloud and a bunch of carrier interconnects that enable telecoms (voice, video, messaging, identity, payments, etc.) over the internet / PSTN between people and things. Its generally accessed using an API, but SDKs, GUIs, and […]

Enterprise Connect, TADHack, Programmable Telecoms

In a couple of weeks we have TADHack-mini Orlando, just before Enterprise Connect. We’ve run hackathons before other events, such as TADHack-mini Japan before the big WebRTC Conference in Japan, and for several years ran TADHack-mini London before the WebRTC Global Summit. Its a great way to demonstrate what programmable telecoms means in practice. This […]

Understanding TADHack

TADHack has been running for less than two years, and in that time we’ve had over 200 amazing hacks created at the events, tens of which have gone or are in the process of going commercial. At the end of this weblog we list them out so you can see all the impressive concepts created […]

TADMeetup Singapore and CommunicAsia

We have a bunch of TADHack sponsors (Forge by Acision, hSenid Mobile, Tropo) and people involved meeting up in Singapore for a TADHack / WebRTC Meetup on the 2nd June 6:30PM to 8:30PM, at JFDI.Asia at 71 Ayer Rajah Crescent, #05-16. We were unable to get a TADHack Singapore location running this year, I’ll avoid descending […]

Interview with Ivelin Innanov Co-Founder of Telestax

Ivelin and I have known each other for many years; he’s the classic technology entrepreneur with a brain that can hop between deep technology discussions to a business discussion without a moment of hesitation.  He founded Mobicents an Open Source VoIP Platform to help create, deploy, manage applications integrating voice, video and data. He is […]