Tag Archives: call centers

HireIQ Revolutionizes Interviews with Telecom APIs

Continuing the series of companies running their business on Telecom APIs, I interviewed Kevin Hegebarth, Vice President, Marketing and Product Management at HireIQ.  HireIQ’s SaaS-based on demand interviewing and assessment solutions improve hiring efficiency, lower attrition, and improve workforce performance.  When Kevin explains their proposition to me it was obvious, and that’s the power of […]

The Difference between Mobile App and Telecom App Developers

Before getting into the main message of this weblog, remember to beware “black and white thinking”.  It’s about focus, not absolutes.  This weblog came about as I realized this subtle but important distinction between mobile and telecom app developers is not broadly appreciated, it gets lost in the collective noun of developers. Most developers that […]

What “The Real-Time Cloud” means to Telcos and Enterprises

There’s an emerging category called the “Real-Time Cloud.”  Put simply it’s a high-performance cloud infrastructure that supports real-time services and APIs for any internet connected device.  The change that is about to make this category become very interesting is the rapid adoption of LTE-based devices in many markets, for example in South Korea LTE devices […]