Tag Archives: business intelligence

Telco Big Data Conference 2012

The Telco Big Data conference ran from the 3-5 December in London.  This is the first time for this event, which was well attended, and packed with operator presentations on their experiences in using Hadoop clusters in conjunction with their existing business intelligence (BI) systems.  This is a key point, telcos are not new to […]

Its Time Telcos Made some Changes at the TMF (TeleManagement Forum)

TM Forum was founded in 1988 by BT and AT&T, they had created similar support system architectures, see the BT Tile Architecture shown below.  Now this architecture was created nearly 30 years ago so its understandable why it suffers from the classic ‘Bell-head’ ‘box and wire’ design.  The TM Forum today brings together members (700 […]

The Tools for Understanding the Customer: Business Intelligence

This weblog has referred many times to the potential of operators to understand their customers given their role as network provider.  In this article I go a little deeper into the technology behind that statement, business intelligence. Business Intelligence (BI) refers to software techniques used in spotting, extracting, and analyzing business data, such as sales […]