Tag Archives: broadband

Summary of Telco Business Model Evolution Questionnaire Results

Firstly, thanks to the over 150 survey responses to the Telco Business Model Evolution Questionnaire.  Responses came from all around the world with a even split between Americas, EMEA, and APAC; from mobile, converged and cable operators; their suppliers, application developers and a few web-based service providers.  The responses to the multi-choice questions are available […]

Upcoming Conferences: 4GWE, Broadband World Forum, Oracle SDP in Action

I hope you managed to have an enjoyable summer break.  With the end of the summer holidays comes conference season… At the 4G Wireless Evolution conference next week in LA I’ll be moderating the session “The Ecosystem of Application Developers” (4G1-04), on Tuesday 1st Sept, 2:00-3:15pm.  On the panel will be: Shai Berger, CEO Fonolo; […]

Update on OSS Consolidation Part 1 Weblog Article: Service Management

At the start of April I wrote about the consolidation in the service management space and the major trends of: Consolidation of functionality.  Just like enterprise IT, as mature functions are subsumed.  For example, once upon a time a service provider would buy a VoIP fulfillment platform, now multi-service fulfillment is the norm. Emergence of […]

OSS Consolidation Part 1: Examining Service Management (Fulfillment and Assurance)

Starting with a few definitions: Service Fulfillment systems support processes that ensure service providers give requested services to customers in a timely and correct manner, so called Order-to-Cash cycle. Service Assurance solutions monitor service performance based on the customer’s view, not the network manager’s view, based on defined key performance indicators (KPIs), key quality indicators […]