Tag Archives: Blackberry

SDP Global Summit 2012, Rome, 11th-14th September

The SDP (Service Delivery Platform) Global Summit 2012 takes place in Rome from the 11th-14th September. On Tuesday the 11th September is the API focus day.  I recently founded a Telecom APIs group on Linkedin, its generating some interesting discussions such as: Discussion on “Is WAC Dead?” Survey on “The recently specified OMA RCS APIs?” […]

One to Watch: Urban Airship and Push Notifications

Urban Airship came to my attention recently, thanks to Sean O’Sullivan, in the rapidly emerging category of push notification aggregation.  Push notifications allow developers to send messages directly to customers who have installed their app, even when the app is closed on their device. Its yet another lost opportunity for SMS as operators remain stuck […]

Quantifying the Extent to which US Mobile Operators are not Customer Centric

Previous articles have raised the problem of poor customer service from US mobile operators based on my own experience, with the punative charging regime that severely limits the trust customers place in operators for experimenting with new services. I was chatting yesterday with Ed Finegold from Validas, who help consumers and companies save on their […]

The Long Slow March towards a Utility Business Model: Mobile World Congress Summary 2009

Overall view of the show: Better than ever to do business. The number of meetings, their quality, and the decisiveness of the people involved was up.  MWC (Mobile World Congress) has returned to the days where the focus is business not hype.  I hope they can keep this quality and focus in the years to […]

Enterprise Insights: Interesting Enterprise mobile services and their cross-over into the Consumer World

The telecom press normally focus upon consumer based services, such as MobileTV, mobile gaming, or mobile access to MySpace or Facebook.  Behind the scenes is the less glamorous but more profitable enterprise communications scene with services such as: Visual Voicemail: speech to text (note its recent appearance on the iPhone); Unified Business Communications: bringing together […]