Tag Archives: BABS

CXTech Week 9, News and Analysis

The purpose of this newsletter is to highlight, with commentary, some of the news stories in CXTech Week 9. What is CXTech?  The C stands for Connectivity, Communications, Collaboration, Conversation, Customer; X for Experience because that’s what matters; and Tech because the focus is enablers. Examples of what falls into CXTech includes: Programable Telecoms / Communications, CPaaS, UCaaS, […]

The Enterprise Telecoms Revolution. A Potted History of Programmable Telecoms.

Before we start, do not worry about all the acronyms in this potted history of Programmable Telecoms, there is an irreverent acronym list at the end of this weblog to help you through them. And yes, this is a long weblog, at 4k words it should take about 20 minutes to read, but its easy […]

WebRTC Global Summit Review

Let me kick off with an obvious statement but it needs repeating: WebRTC is about communications not just telephony.  Which has an important corollary: telephony is not dead, its just becoming a bit-part in the emerging web-centric communications landscape. The first ever WebRTC Global Summit ran from March 31st – April 2nd in London. Congratulations […]