Tag Archives: Android

One to Watch: Urban Airship and Push Notifications

Urban Airship came to my attention recently, thanks to Sean O’Sullivan, in the rapidly emerging category of push notification aggregation.  Push notifications allow developers to send messages directly to customers who have installed their app, even when the app is closed on their device. Its yet another lost opportunity for SMS as operators remain stuck […]

Mobile World Congress 2011 Summary

MWC 2011 was packed, they need two walking lanes in each direction, else allow the use of cattle prods to move people along who insist on doing the “smartphone prayer” (standing still, head bowed, staring at a screen) in the middle of doorways and walkways; it’s becoming a social problem.  There was no one theme […]

End of Year Review, Awards and Predictions: Its been a quiet year in Telecoms, but not Elswhere…

Given all the activity in the technology industry: Sun disappearing into Oracle (aka The Borg); HP’s ex-CEO’s escapades with an actress (normally in the joke its a bishop) and then joining The Borg; Microsoft finally getting its PC OS right and making Office 2010 a pleasure to use; Twitter, Facebook and other’s crazy valuations; Wikileaks; […]

The Imperative to Open the Network

At a recent Alcatel-Lucent customer event, Transforming the Customer Experience, I gave a presentation and ran a panel session on The Imperative to Open the Network, the pitch for the session was: “The world has changed drastically over the past 3 years for operators. No longer are they the preferred service provider of their customers. […]

Where next for operators’ service innovation?

I’ve been a long time proponent on the importance of APIs (Application Program Interfaces) to operators’ evolving business models, in fact, of APIs for any web based business model as discussed in this API Management Whitepaper. However, time is moving on and operators continue to struggle with implementing the basics given their business model (charge […]

Divided they fall… Symbian continues to weaken

Nokia recently announced its to ditch Symbian software for its high-end smartphones, instead using MeeGo that was announced at Mobile World Congress this year. The N-series has been Nokia’s crown jewel for years and dominated the smartphone space before the arrival of Apple’s iPhone (be-careful how you hold it) and HTC’s Android-based devices. “Going forward, […]

A Fundamental Advantage Lost by Not “Sharing the Love”?

In previous articles I’ve discussed the three dimensions upon which a customer pays: cash, time/attention and privacy.  As we’re seeing with Facebook and Google’s problems, society is starting to realize the value of privacy – businesses of all sizes should be even more concerned.  Google has caused significant market disruption using a very old business […]

Looking Back and Looking Forward

This article reviews some upcoming themes and the passed year’s themes. Looking Forward: MWC 2010 and some themes for the coming decade What will probably be the main themes of MWC (Mobile World Congress) 2010? Unfortunately, LTE (Long Term Evolution) will be a key focus of the show.  I’ve discussed previously why most operators do […]

SDP Asia 2009 27-28 October 2009: Moving to Operational and Commercial Performance Improvement

The 4th annual SDP Asia Conference took place in Singapore from 27-28 October 2009.  It was as well attended as ever, with over 70 attendees from around the region.  Some of the operators presenting at the conference included: Krishna N Basudevan, GM, Information Technology, Aircel Ltd, India; Clark Lam, Director of Service Platforms in Consumer […]

Preview: 4th annual SDP Asia event, Singapore 27-28 October 2009

The 4th annual SDP Asia event takes place in Singapore from 27-28 October 2009.  Some of the operators presenting will be: Krishna N Basudevan, GM, Information Technology, Aircel Ltd, India; Clark Lam, Director of Service Platforms in Consumer Products, SingTel, Singapore; Rahadian Krishna Sundara, Head of Business Research, R&D Center PT Telkom, Indonesia; Alex Ibasco, […]