Category Archives: Unified Communications

UC in Europe; It’s Complicated

UC in Europe is complicated. When I use the acronym UC (Unified Communications) I’m taking a broad definition encompassing vPBX, hosted UC, UCaaS, and all the IVR, contact center, and web widget features that are used. The reason for such a broad definition is because enterprises use UC is so many ways, there’s a laundry […]

Shooting from the Hip

I thought I’d keep this article punchy as I’m full of a cold, so would rather just shoot from the hip than think too much on some of the topics I’ve discussed on my calls this week 🙂 There are some numbers in here, so its not just rambling opinion. Cisco bought market share, all the […]

The Rainbow of Programmable Telecoms

Its been a busy summer across preparations for TADHack Global, TADSummit and the day job of helping people around the world build new businesses and services in programmable telecoms. Plus here in the US with the long summer holidays a succession of camps and baby sitters to keep the kids occupied and not watching TV or […]

On cPaaS, UCaaS, WebRTC

I’ll start with some definitions. cPaaS – communications platform as a service. Its a telecom app server running in the cloud and a bunch of carrier interconnects that enable telecoms (voice, video, messaging, identity, payments, etc.) over the internet / PSTN between people and things. Its generally accessed using an API, but SDKs, GUIs, and […]

Restconn 2017

I attended Restconn 2017, this weblog provides quick review and some context on what it means to the industry. I’ve known Ivelin, Jean and Amit since 2004/5; they are the core team behind Mobicents (the open source project now called Restcomm) and they founded Telestax which leads Restcomm. Back in 2004/5 there were lots of open […]

The Future of Programmable Telecoms

At Restconn 2017 in Prague 23-25 May I gave a presentation on the Future of Programmable Telecoms. As the first presentation of Day 2 at 8AM, I started gently as some listeners soothed their hangovers 😉 I thought it best to show most experts are wrong with most of their predictions, including me. With examples […]

Telecom Futures Today

I was invited to a customer event run by Flowroute, they provide SIP trucking, telecom APIs, and a range of other telecom services focused on the North American market. And were a sponsor of TADHack Chicago, their winning hack Samaritan was our second winning husband and wife team. The Flowroute customer event was a chance […]

Review of IIT RTC Conference and TADHack Chicago

This week the center of the RTC (Real Time Communications) World was the IIT (Illinois Institute of Technology) in Chicago as people from around the world gathered at IIT RTC to discuss: IPTComm (devoted to academic and industrial research in IP-enabled communications and services); Mobile Networks, Platforms and Applications; WebRTC and Cloud Communications; Next Generation […]

Telecom Application Developer Summit

Most of my working life has been spent building telecom applications within telcos (BT), vendors (Lucent, Cambridge Technology Partners), in my start-up Teltier (mobile presence applications), and working with many tens of telecom application developers as an independent. Based on this experience, telecom application developers exist and are grossly under-served by the telecom industry.  A […]

Genband Perspectives13 Event: An Answer to “IMS. What Choice do You Have?”

Genband ran Perspectives13 over the 29 April – 2 May, customers from over 80 countries came together to see how Genband are bringing  their communications platforms and services together.  Genband has both built and bought a portfolio of communications-centric products across telco and enterprise, see M&A history at the end of this weblog: from the […]