Category Archives: Enterprise Services

The Future of Programmable Telecoms

At Restconn 2017 in Prague 23-25 May I gave a presentation on the Future of Programmable Telecoms. As the first presentation of Day 2 at 8AM, I started gently as some listeners soothed their hangovers 😉 I thought it best to show most experts are wrong with most of their predictions, including me. With examples […]

Is the tide starting to turn on A2P SMS?

The robustness of the A2P SMS market has surprised me, granted many analysts have been predicting its decline for the past 3-5 years, however, its continues to grow. Over the past couple of weeks I’ve seen a number of things start to point towards the corner could be in sight. Personal experience (its always very […]

Enterprise Connect, TADHack, Programmable Telecoms

In a couple of weeks we have TADHack-mini Orlando, just before Enterprise Connect. We’ve run hackathons before other events, such as TADHack-mini Japan before the big WebRTC Conference in Japan, and for several years ran TADHack-mini London before the WebRTC Global Summit. Its a great way to demonstrate what programmable telecoms means in practice. This […]

The Real Time Enterprise

The on-demand revolution continues to grow. Uber and Airbnb being leading-lights that between them have created $100B in value in just a few years. Some projections show the US on-demand economy could reach $3.1T by 2030. With $18.5 billion being the revenue estimate for 2015. There are lots of analyst reports on on-demand out there, so […]

Review of IIT RTC Conference and TADHack Chicago

This week the center of the RTC (Real Time Communications) World was the IIT (Illinois Institute of Technology) in Chicago as people from around the world gathered at IIT RTC to discuss: IPTComm (devoted to academic and industrial research in IP-enabled communications and services); Mobile Networks, Platforms and Applications; WebRTC and Cloud Communications; Next Generation […]

TADHack Launched

TADHack (Telecom Application Developer Hackathon) is a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools […]

SDP Global Summit 2013: Its Business not Technology

Previous weblogs and The Services Domain Report have discussed that the term SDP (Service Delivery Platform) is not appropriate.  We’re talking about the Services Domain, see the diagram on the left.  A telco is composed of three ‘domains’ the network domain, business and operational support systems (BOSS) domain, and the services domain.  The services domain […]

The Difference between Mobile App and Telecom App Developers

Before getting into the main message of this weblog, remember to beware “black and white thinking”.  It’s about focus, not absolutes.  This weblog came about as I realized this subtle but important distinction between mobile and telecom app developers is not broadly appreciated, it gets lost in the collective noun of developers. Most developers that […]

Telecom Application Developer Summit

Most of my working life has been spent building telecom applications within telcos (BT), vendors (Lucent, Cambridge Technology Partners), in my start-up Teltier (mobile presence applications), and working with many tens of telecom application developers as an independent. Based on this experience, telecom application developers exist and are grossly under-served by the telecom industry.  A […]

Start-up to Watch: Speak2Leads, “Press 2 to Triple your Sales!”

Continuing the series of weblogs exploring businesses running on Telecom APIs, I spoke with Sammy James, founder and CEO of Speak2Leads.  Speak2Leads’ proposition is simple, respond almost immediately to a customer lead, with six in total carefully timed contact attempts.  A Kellogg study on Lead Response Management (LRM) revealed the odds of connecting with a […]