Category Archives: Enterprise Services

The Real Time Enterprise

The on-demand revolution continues to grow. Uber and Airbnb being leading-lights that between them have created $100B in value in just a few years. Some projections show the US on-demand economy could reach $3.1T by 2030. With $18.5 billion being the revenue estimate for 2015. There are lots of analyst reports on on-demand out there, so […]

Review of IIT RTC Conference and TADHack Chicago

This week the center of the RTC (Real Time Communications) World was the IIT (Illinois Institute of Technology) in Chicago as people from around the world gathered at IIT RTC to discuss: IPTComm (devoted to academic and industrial research in IP-enabled communications and services); Mobile Networks, Platforms and Applications; WebRTC and Cloud Communications; Next Generation […]

TADHack Launched

TADHack (Telecom Application Developer Hackathon) is a global event, created and driven by the grassroots of the industry to help developers discover the latest ways to add communications to their application, services and business processes.  And compete for $20k in prize money.  It is unique because it brings together all relevant telecom application development tools […]

SDP Global Summit 2013: Its Business not Technology

Previous weblogs and The Services Domain Report have discussed that the term SDP (Service Delivery Platform) is not appropriate.  We’re talking about the Services Domain, see the diagram on the left.  A telco is composed of three ‘domains’ the network domain, business and operational support systems (BOSS) domain, and the services domain.  The services domain […]

The Difference between Mobile App and Telecom App Developers

Before getting into the main message of this weblog, remember to beware “black and white thinking”.  It’s about focus, not absolutes.  This weblog came about as I realized this subtle but important distinction between mobile and telecom app developers is not broadly appreciated, it gets lost in the collective noun of developers. Most developers that […]

Telecom Application Developer Summit

Most of my working life has been spent building telecom applications within telcos (BT), vendors (Lucent, Cambridge Technology Partners), in my start-up Teltier (mobile presence applications), and working with many tens of telecom application developers as an independent. Based on this experience, telecom application developers exist and are grossly under-served by the telecom industry.  A […]

Start-up to Watch: Speak2Leads, “Press 2 to Triple your Sales!”

Continuing the series of weblogs exploring businesses running on Telecom APIs, I spoke with Sammy James, founder and CEO of Speak2Leads.  Speak2Leads’ proposition is simple, respond almost immediately to a customer lead, with six in total carefully timed contact attempts.  A Kellogg study on Lead Response Management (LRM) revealed the odds of connecting with a […]

IMS. What Choice Do You Have? IMS World Forum 2013 Summary.

In the effective duopoly of IMS core supply between Ericsson and Huawei, it’s fair to ask, “IMS.  What choice do you have?”  Talk to many people in Telecoms not directly working on IMS and they’ll simply right it off as dead.  For a dead technology, the conference was very much alive, the busiest I’ve ever […]

Start-ups to Watch: Blue Butterfly with TapToWiFi

Last week I had an interesting chat with the founders of Blue Butterfly, Andy King and Jack Wall.  Blue Butterfly has created an interesting new service for businesses and their customers that uses NFC (Near Field Communications), QR (Quick Response) codes, and any other widely adopted machine readable technology that pops up in the future.  […]

End of 2012 Entry: An Eventful and Noisy Year

In this end of year article I’ll review 2012 and look at a few of the things coming up in 2013.  2012 has been an eventful year, we tend to miss how eventful as we’re busy working and raising our families (a life-long commitment!).  The year opened with some operators finally admitting revenues are in […]